TY - BOOK AU - Alexander,Bethan AU - Alexander,Bethan AU - Khan,Zakkiya AU - Münster,Mia AU - Murialdo,Francesca AU - Quartier,Katelijn TI - The Future of Retail and Service Design: Sustainable, Phygital, and Community T2 - Routledge Research in the Retail Industry SN - 9781003507338 PY - 2025/// PB - Taylor & Francis, Routledge [Imprint] KW - Apparel, garment and textile industries KW - thema KW - Architecture: interior design KW - Architecture KW - Behavioural economics KW - Business and Management KW - Economics, Finance, Business and Management KW - Economics KW - Hospitality and service industries KW - Industry and industrial studies KW - Manufacturing industries KW - Market research KW - Retail and wholesale industries KW - Sales and marketing KW - The Arts KW - brand engagement KW - charity retail KW - consumer experience KW - consumption KW - design-driven innovation KW - experience design KW - fashion retail KW - hospitality design KW - omnichannel retail KW - retail culture KW - retail design KW - retail environment KW - retail management KW - service design KW - sustainable retail N1 - Free-to-read N2 - This book explores the future of retail and service design, offering cutting-edge insights from leading researchers. With a focus on sustainability, phygital innovation, and community retail, it provides a forward-thinking roadmap for the evolution of these fields. Each chapter examines the current landscape and future possibilities, presenting a dynamic vision of what lies ahead. From transforming customer experiences through community engagement and immersive technologies to advancing sustainability, this book invites readers to engage with emerging trends and the transformative power of design. Ideal for researchers, designers, educators, students, and innovation enthusiasts, it delivers fresh perspectives on the rapidly evolving world of retail and service design UR - https://library.oapen.org/handle/20.500.12657/102971 ER -